Privacy Policy | San Jose Real Estate Photos

San Jose Real Estate Photos (SJREP LLC, also operating as Skyvision Productions LLC) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

Section 01

Information You Provide Directly

When you book a shoot, sign up for a subscription, or contact us, we may collect:

  • Name, email address, and phone number
  • Property address and listing details
  • Payment information (processed securely — we do not store full card details)
  • Social media account credentials (for Distribution add-on subscribers only)
  • Video recordings submitted via Riverside for Social Launchpad subscribers

Section 02

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website or source
  • Device type and operating system

This information is collected using cookies and similar tracking technologies. You may disable cookies in your browser settings, though some site features may not function correctly as a result.

Section 03

SMS / Text Message Data

If you opt into our SMS marketing program, we collect your phone number and record your consent. Message frequency is recurring. You may opt out at any time by replying STOP. Message and data rates may apply.

How We Use Your Information

Section 04

Service Delivery

We use your information to:

  • Schedule and fulfill photography, video, and 3D tour bookings
  • Deliver completed media files and content
  • Process payments and send invoices
  • Produce and deliver Social Launchpad content
  • Distribute content on your behalf (Distribution add-on subscribers)

Section 05

Marketing & Communications

With your consent, we may use your contact information to:

  • Send booking confirmations, reminders, and delivery notifications
  • Share promotional offers, new services, and updates via email or SMS
  • Request reviews or testimonials following a completed service

You may unsubscribe from marketing emails at any time using the link in any email. For SMS, reply STOP to opt out.

Section 06

Business Operations & Improvement

We may use aggregated, anonymized data to understand how our services are used and to improve our website, offerings, and client experience. This data does not identify individual users.

How We Share Your Information

Section 07

Third-Party Service Providers

We work with trusted third-party providers to operate our business. These include:

  • GoHighLevel (GHL) — CRM, booking, and SMS platform
  • Riverside — Video recording platform for Social Launchpad subscribers
  • Vimeo — Video hosting and delivery
  • Payment processors — Secure payment handling
  • Im3rd Media — Content production partner (Social Launchpad fulfillment)

These providers are only given access to information necessary to perform their specific function and are required to maintain the confidentiality of your data.

Section 08

We Do Not Sell Your Data

San Jose Real Estate Photos does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Section 09

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Your Rights & Choices

Section 10

Access, Correction & Deletion

You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or request deletion of your information. To submit a request, contact us at [email protected].

We will respond to verified requests within 30 days. Some information may be retained as required by law or for legitimate business purposes.

Section 11

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To exercise your rights, contact us directly.

Section 12

Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You may control cookie settings through your browser. Disabling cookies may affect certain website functionality.

Data Security & Contact

Section 13

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Section 14

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Continued use of our services after updates constitutes acceptance of the revised policy.

Section 15

Contact Us

For questions, concerns, or requests related to this Privacy Policy:

San Jose Real Estate Photos is a brand name operated by SJREP LLC, also recognized as Skyvision Productions LLC. This Privacy Policy applies to all services offered under the San Jose Real Estate Photos brand.