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TERMS OF SERVICE & BOOKING AGREEMENT
1. SCHEDULING & CANCELLATIONS We understand that real estate schedules can change. To respect the time of our team and other clients, we require a minimum of 24 hours' notice for any cancellation or rescheduling requests.
Cancellations/Rescheduling within 24 hours: Subject to a $50 rescheduling fee.
On-Site Cancellations/Inaccessibility: If the photographer arrives and the property is inaccessible or not ready for shooting, the full shoot fee may be charged, or a rescheduling fee will apply.
2. PROPERTY READINESS The client is responsible for ensuring the property is "camera-ready" prior to the photographer’s arrival. We do not provide cleaning, decluttering, or moving services.
"As-Is" Condition: We will photograph the property in the condition it is in upon arrival.
Delays: If the photographer must wait for the property to be prepped, a fee of $50 per 30 minutes may be added to the invoice.
3. TURNAROUND TIME & DELIVERY
Photos: Delivered within 24 hours (next business day) following the shoot.
Video & 3D Tours: Delivered within 24-48 hours depending on project complexity.
All media will be delivered via a digital download link or dedicated property website.
4. COPYRIGHT & MEDIA USAGE RIGHTS San Jose Real Estate Photos (and Skyvision Productions LLC) retains the copyright ownership of all media created. Upon payment in full, the Client is granted a License to Use the media for marketing the specific property listing.
Permitted Use: MLS listing, social media, printed flyers, and agent marketing materials.
Non-Transferable: This license is non-transferable. You may not sell, give, or loan the photos to third parties (e.g., stagers, builders, other agents) without our written permission.
5. PAYMENT TERMS Payment is required in full to download high-resolution media. We accept credit cards via our secure online invoicing system.
Late Payments: Invoices not paid within 7 days of delivery may be subject to a late fee.